Legal information · Effective January 1, 2025
Privacy, stated plainly.
1. Scope
This policy explains how LumenLance handles information submitted through the website, including contact requests and preferences stored in your browser. It applies to the LumenLance pages and services linked from this policy.
2. Information we receive
When you contact us, we may receive your name, email address, phone number, message, and details you choose to provide. We do not require sensitive personal information to browse the catalog.
3. Browser storage
The site uses localStorage for theme preference, cookie acknowledgement, saved Fallows, and cart continuity. This information remains in your browser unless you remove it. Catalog data is publicly delivered as a static JSON file.
4. Use and sharing
We use submitted information to respond to requests, improve support, and maintain site operations. We do not sell contact information. We may disclose information when required by law or when necessary to protect rights and site security.
5. Retention and security
We retain support correspondence only as long as reasonably needed for the purpose collected or legal obligations. We use reasonable administrative and technical safeguards, but no internet transmission can be guaranteed completely secure.
6. Your choices
You may clear local browser storage, decline optional preferences, or contact us to ask about access, correction, or deletion of information you submitted.
7. Children and changes
The website is intended for a general adult audience and is not directed to children. We may update this policy and will display the revised effective date on this page.
8. Contact
Questions about privacy can be sent through the contact page. Please do not include passwords or unnecessary sensitive details.